Online Fault Report

    Report your machine's fault online, attach photos and choose your preferred service delivery method.

    Contact Details

    Machine Information

    Type Plate

    The type plate is required to identify your machine. Please take a clear photo of it.

    Type plate photo (max. 2 images)

    List any accessories you are sending with the machine (if applicable).

    Maximum 5 images, up to 10MB each

    Warranty

    * Warranty repairs can only be performed for our contracted brands and their products. If the machine or brand is not among our contracted partners, the repair will be charged at out-of-warranty rates.

    Service Delivery Method

    Opening Hours: Mon-Thu: 9:00-12:00 | Fri-Sun: Closed | Outside hours by prior arrangement